Our mission statement is to serve our customers to best of our ability.
To achieve our commitments, we will build long lasting relationships with our customers, based on quality, satisfaction and personal attention. We will endeavour to deliver the highest level of excellence and value in the provision of services which exceed customer expectations.
At the core of our mission are our customers.
Our core aims are:
- To build on our position as one of the market leaders for the supply of high quality Hygienic Stainless Steel Tubes, Valves and Fittings.
- To work directly with our customers and suppliers to ensure we provide the most cost effective and highest quality products on the market.
- To create a fully integrated supply chain to satisfy the needs of our customers.
“Our Reputation is Stainless”
Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations.
We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.
We are committed to Total Quality. Only by this commitment can we serve our customers to the best of our ability.
All our main suppliers hold ISO 9001:2008 certification.
We can supply BS EN 10204.3.1B material certificates on request.
All our products are manufactured using fully traceable material and are fully tested before shipment.
All our key suppliers are inspected at least once in a 12 month period.
All our products are 100% tested at source.
Marking – All our tubes, valves and fittings are marked with size, material type and heat number.
Packaging – All our tubes, valves and fittings are individually packed/sleeved to ensure they are maintained to the highest hygienic requirements.
Materials – All our tubes, valves and fittings are carefully selected at source and are inspected using an XRF stainless steel analyser giving superior material detection thus ensuring the material certification can be fully replied upon.
Traceability – All our tubes, valves and fittings are 100% tested at source and full material certificates are available from raw material to finished product.
Surface Finishes – All our Valves and Fittings are polished internally and externally as per customers’ requirements. Our standard finish POL OD 1.0 Ra and POL ID < 0.8 Ra.
Tolerances – All our tubes, valves and fittings are inspected to ensure they comply with all relevant tolerances.
International Standards – All HSS products fully meet the international standards used in our hygienic industry. BS, DIN, 3A, ISO, IDF, ASME BPE, ASTM.